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Ethics & compliance

Deloitte is committed to the highest levels of ethics, integrity and quality. This is evidenced by our business practices and client service standards, our leadership behaviour and shared values, and most importantly, by the quality of the people we employ. In fact, ethics, integrity and quality are at the core of all our activities.

Deloitte and its member firms strive to do not only what is legal, but what is right. Deloitte people have high professional and ethical standards, and demonstrate these standards every day through the delivery of quality professional services. They understand that doing the right thing means operating within the letter and the spirit of the laws that govern their professions and the global marketplace.

Culture of integrity

Integrity and ethical behaviour are both core aspects of Deloitte culture. They guide our people in making business decisions, in the actions they take, and in the way they treat their clients and each other. Deloitte sustains this culture by providing an open and consultative environment, which encourages Deloitte people to raise issues and discuss differences of opinion.

In addition, Deloitte member firms work hard to provide all of their people with the appropriate tools and guidance, to ensure that they can make ethical decisions and take responsible actions every day.

Ethical principles

Deloitte ethical principles provide the foundation for ethical behaviour that unites all employees in all Deloitte offices all over the world. In particular, these 9 principles offer guidance about appropriate ethical and professional conduct covering areas that are critically important to our clients, people and society.

Deloitte ethical principles
Honesty and integrity	We act with honesty and integrity We are straightforward and honest in our professional and business relationships. We are truthful about the services we provide, the knowledge we possess and the experience we have gained.
Professional behaviour	We operate within the letter and the spirit of applicable laws We comply with professional standards and applicable laws and regulations. We avoid any action that may discredit our Firm or our professions. We strive not only to do what is legal, but also what is right.
Competence	We bring appropriate skills and capabilities to every client assignment We understand that the public and our clients expect our work to meet high professional standards. We use due care to ensure that client needs are matched with Deloitte personnel who have the competence required for their assignments.
Objectivity	We are objective in forming our professional opinions and the advice we give We do not allow bias, conflict of interest or undue influence of others to override our professional judgments. We address differences of opinion and handle them constructively and professionally.
Confidentiality	We respect the confidentiality of information We prohibit disclosure of information to anyone inside or outside our firm without the legal or professional right to know. We do not misuse information of our clients, our firm or our people for personal advantage or for the benefit of third parties.
Fair business practices	We are committed to fair business practices We receive fees that reflect the value of services provided and responsibilities assumed, and are considered fair and reasonable by our clients. We respect our competitors and do not compete unfairly.
Responsibility to society	We recognise and respect the impact we have on the world around us We take our role in society seriously and do not cause intentional harm. We support contributions to the communities where we operate.
Respect and fair treatment	We treat all our colleagues with respect, courtesy and fairness We understand the impact that our individual behaviour has on our Firm, our colleagues and society, and always work to take responsible action. We encourage and value the diverse mix of people, viewpoints, talents and experiences found at Deloitte. We are fair in our behaviour and our policies promote equal opportunity for all.
Accountability and decision-making	We lead by example, using our shared values as our foundation We recognise that we are role models and that we set behavioural standards for our profession and each other. We make decisions based on our Shared Values and expect our leaders and colleagues to do the same: Integrity Outstanding value to markets and clients Commitment to each other Strength from cultural diversity

Contacts

Barbara Michaelis
Partner - Chief Ethics Officer

Focus on

Code of ethics and professional conduct - Personal integrity, public trust
Ethical principles of the member firms of Deloitte Touche Tohmatsu Limited
Code d’éthique & de déontologie - Intégrité personnelle, confiance publique
Principes éthiques des firmes membres de Deloitte Touche Tohmatsu Limited

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