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Tourism, Hospitality & Leisure

According to the World Travel and Tourism Council, the largest industry in the world is Tourism, Hospitality & Leisure, which accounts for almost 11 percent of world GDP. The Tourism, Hospitality & Leisure teams at Deloitte member firms can help you see the industry's current challenges as opportunities. In addition, Deloitte is able to get behind the hotel performance figures and provide you with in-depth global analysis and a unique perspective of industry trends.

Increased competition, rising costs, economic concerns and changes in consumer taste all characterize the evolving nature of the tourism, hospitality and leisure industry. Companies within this sector must maintain a firm grasp on changing consumer needs and taste trends to continually develop products and services that meet consumer demand. Today, operational challenges include labor recruitment and retention, consumer safety, consolidation, expansion and customer loyalty. Brand awareness is a major focus as travel and tourism businesses look for new opportunities to build market share.

Furthermore, the tourism, hospitality and leisure industry is going through an unprecedented period of change. Organizations within the industry are faced with increasingly complex issues on branding, operational excellence, asset ownership, emerging technologies and growth. Deloitte member firms are able to meet these challenges with up to date, professional advice to ensure success for our clients.


What do we offer?

  • Insight into the world travel and tourism industries
  • Professional services and advice on industry trends
  • The ability to look at the travel and tourism industry from different perspectives