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Tourism, Hospitality & Leisure


The tourism, hospitality & leisure industry is dealing with a changed landscape and faced with the need to establish a core value both for short-term survival and long-term success.

The tourism, hospitality & leisure teams at Deloitte member firms can help you see the industry's current challenges as opportunities. In addition, Deloitte professionals are able to provide in-depth global analysis and perspectives on industry trends.

Our thought-leadership research will give you valuable insight into the main factors driving better performance across the globe, enabling you to make informed business decisions.

  • Infectious disease problems
    - Negative impacts of natural disasters, including epidemics such as SARS, on the tourism industry across the world

  • Liberalization of air transport
    - Cost reduction driven by aviation liberalization pact

  • Zero commission
    - Demise of airline commissions which have fallen steadily to zero in many markets

  • Tourism promotion by Korean government
    - Massive investment in the tourism industry in preparation for the ‘Visit Korea Years’ designated by Korean government

  • Glowing online hospitality market
    - Remarkable expansion of online hotel reservation market attributable to the increased number of web users and competitive pricing strategy

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