The tourism, hospitality and leisure (THL) industry is going through an unprecedented period of change. Organizations within the industry are faced with increasingly complex issues on branding, operational excellence, asset ownership, security, emerging technologies and growth.
Our practice mirrors the need for cross-industry integration with specialist teams that provide services to major international tour operators, hotel chains, resorts and recreation complexes, airlines, cruise lines, transport, sports business, venue and major events.
Professionals at Deloitte member firms can help you see the industry's current challenges as opportunities. In addition, Deloitte professionals are able to get behind the hotel performance figures and provide in-depth global analysis and perspectives on industry trends. Our research will give you valuable insight into the main factors driving hotel performance and travel around the world, enabling you to make informed business decisions.
Following the success of Hospitality 2010, Hospitality 2015 explores the key trends most likely to shape the hotel industry in the future. As the report discusses, the impact of global economic uncertainty on the consumer means that, as an industry, action is needed to respond to the new world order. More than ever before, the consumer will be value-conscious irrespective of segment.