Sales Force Excellence
Drivers of change
A myriad of complex market pressures have put pressure on traditional sales models. Organisations need to re-organise and re-focus their sales force around customer segments and needs. They need to move to a sales model more suited to today’s business environment.
The Deloitte Approach
From our experience with client issues, we have developed an approach to assist organisations in adopting a customer-centric sales model.
- Identify Customer Segments
- Differentiate Customer Segments
- Identify Channels to Employ
- Roles & responsibilities
- Define team structure
- Develop Internal Processes
- Performance Metrics and Measurement Strategy
- Manage the change
From our experience in this field, we have identified key considerations for companies that wish to deploy a world class sales model
Find out more
For more information on developing and/or improving your sales force model, download the full article 'Sales Force Excellence' here.
For further information, or to arrange a consultation please contact: