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Sales Force Excellence


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Deloitte ImageIncreasingly, companies are looking to their sales force and sales processes as a key area for increasing revenue as well as reducing overhead costs. 

Drivers of change
A myriad of complex market pressures have put pressure on traditional sales models. Organisations need to re-organise and re-focus their sales force around customer segments and needs.  They need to move to a sales model more suited to today’s business environment.

The Deloitte Approach
From our experience with client issues, we have developed an approach to assist organisations in adopting a customer-centric sales model.

  1. Identify Customer Segments
  2. Differentiate Customer Segments
  3. Identify Channels to Employ
  4. Roles & responsibilities
  5. Define team structure
  6. Develop Internal Processes
  7. Performance Metrics and Measurement Strategy
  8. Manage the change

 From our experience in this field, we have identified key considerations for companies that wish to deploy a world class sales model

Find out more
For more information on developing and/or improving your sales force model, download the full article  'Sales Force Excellence' here.

Contacts 
For further information, or to arrange a consultation please contact:   

Cormac Hughes   +353-1-4172592
Lisa McGrath +353-1-4172872

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