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We work closely with candidates and clients in conducting executive selection and recruitment searches throughout Ireland and Europe. Executive Selection is a key part of our Human Capital Management service.
This is a senior level role with a leading healthcare company with a global reach. The company is setting up a new Global Business Services Centre in Dublin and are seeking a Function Head for Sales Force effectiveness; reporting to the Global Commercial Operations Head, the Sales Force Effectiveness Function Head will provide role-model leadership and management support to a broad team responsible for the production of all company Sales Force Effectiveness (SFE) projects which are agreed for delivery via the Global Head SFE in Global Commercial Operations (GCO) – part of Global Business Services (GBS.)
The successful candidate will provide functional and operational leadership to a Global Sales Force Effectiveness team in Dublin, providing SFE and sales operations analytical support to the marketing and MSO teams, primarily within Region Europe; management of delivery, quality control process, customer satisfaction, issue resolution, work flow process, people management and partnership with local support functions.
This is a key strategic role within a leading healthcare company with a global reach. The Global commercial Operations Head will drive service operational excellence in their new Dublin Business Solution Centre of this company through clear leadership, role-modelling, process engineering and quality management. The successful candidate will be one of the senior management team that is being newly formed to run the Business Solution Centre.
The successful candidate will lead best-in-class Digital and Marketing Capabilities (D&MC) and Sales Force Effectiveness (SFE); they will also drive the talent agenda, through talent build up, on-boarding, career development and retention planning to build D&MC and SFE capabilities at Dublin.
The Global Commercial Operations Head will co-ordinate and oversee the strategic development of future capabilities and implementation of plans for other Global Business Services (GBS) commercial operations functions in Dublin (such as Global Medical Affairs, Global Pricing and Market Access, CPO and Regional Services) as the scope and scale of the GBS remit expands.
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For further information please contact Fiona O’Connor, Head of Executive Search and Selection in Deloitte on 01 417 2236, or forward a CV to email@example.com