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Shared Services Advisory, Design & Implementation

For the past two decades, organisations have been maximising efficiency, control and value from transaction processing through the consolidation and streamlining of:

  • Processes
  • Systems
  • Organisation

This results in the formation of a service-orientated business unit. By ending duplications of effort and streamlining business processes, shared services that have located in Ireland have realised significant benefits with typical cost savings of 30% to 40%.

In the changing economic environment, shared service centres in Ireland are facing significant challenges:

  • Increased operating costs and loss of competitive advantage with competition from lower operating cost regions
  • Pressure to meet demands from an increased level of quality and service
  • Demands to deliver further value to the organisation and move up the value chain

Our approach to your challenge
Our proven shared service optimisation methodology enables us to complete an initial diagnostic in as little as two weeks.

At this point, the preliminary findings are reviewed with management to establish whether there is sufficient justification for moving forward with a more detailed assessment. Once the appropriate optimisation initiatives have been selected and prioritised, a roadmap is developed that plots out the overall implementation approach and plan.

The benefits Deloitte can deliver for you
We have advised and supported many companies in Ireland in designing, building and optimising their shared services organisation. These have been delivered by experienced consultants using our proven tools and methodologies, resulting in the following:

  • Minimised time, cost, and distribution of the transition to shared services due to our experience and proven methodology, tools and templates
  • Improved cost visibility and metrics of back-office operations due to consolidation
  • Improved quality of back-office operations due to focus on continuous improvement and creating a service-oriented culture with a well-defined career path
  • Improved cash-flow from tax-efficient structure and strategies

Please do not hesitate to contact a member of the CFO services team with any queries you might have.

 

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Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/ie/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms.

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