Outsourcing Advisory
In the face of increasing global competition, outsourcing can provide further cost savings, efficiencies and deliver value for the organisation. Some of the key drivers for outsourcing include:
- Cost reduction
- Leverage of technology expertise
- Leveraging the global talent pool
While there are undoubted potential benefits, outsourcing is a complex process with associated risks. A recent Deloitte global study revealed that CFOs' main reasons for fearing outsourcing include:
- Loss of control
- Cost overruns
- Vendors' inability to meet agreed service levels
However, our survey also revealed that the quality of outsourcing providers has improved significantly over the years, delivering high quality and control.
Our approach to your challenge
In reality, successful outsourcing - and, in particular, outsourcing that drives transformation and helps achieve broad strategic goals - requires companies to follow a disciplined process that keeps them focused on taking the right steps and making the right decisions.
The Deloitte approach to this design is to focus on five main dimensions of the outsourcing process that companies must progress through:
- Rightsizing the deal
- Building a solid foundation
- Vendor selection
- Striking the deal
- After the deal is signed
The benefits Deloitte can deliver for you
Our team of experienced consultants can assist with:
- Identifying what should and shouldn’t be outsourced
- Identifying the key requirements from the outsource contract
- Developing the contracting process and support vendor selection
- Developing and implementing performance management metrics
Please do not hesitate to contact a member of the CFO services team with any queries you might have.