Case study: IT architecture capability review for a major European lottery operator
IT architecture capability review for a major European lottery operator.
Our client had won the competition to be the operator of a major European national lottery.
One of the conditions of the licence was that all existing lottery terminals must be replaced with “modern and up-to-date” lottery terminals by its commencement.
As a part of its revised business model, the client wished to offer a range of non-lottery commercial services (eg bill payments and mobile top-ups) via this same lottery terminal.
The client approached Deloitte to seek advice on the suitability of the hardware and software architecture of the proposed lottery terminal to meet current and future business requirements over the next ten years.
Deloitte initially gathered known and likely future requirements for the new terminal from across the business.
Having completed this, the entire IT architecture (hardware, software platform, operating system, integration and communications capabilities) of the proposed terminal was assessed against these requirements.
We also considered the ability of the vendor’s software development framework to meet the client’s requirements regarding the development of future commercial services without significant modifications and the ‘future proofness’ of the hardware platform.
We produced and submitted a capability assessment report detailing the findings to the client's board.
The report was a key input to the client’s decision making process regarding the rollout of the proposed terminal to its 30,000 agents.
Based on the report’s finding and conclusions, the client proceeded with the procurement and rollout of the new lottery terminals.