The purpose of the benchmarking exercise was to collect information on how higher education institutions allocated revenue which is earned through the capitation fee.
We were approached by a higher education institution who wanted to benchmark themselves, so they could gauge how their practice measured up in relation to others. The purpose of the benchmarking exercise was to collect information on how higher education institutions allocated revenue which is earned through the capitation fee.
The approach taken was to:
Approach a number of higher education Institutions (two Universities and three Institutes of Technology) who were willing to engage in the benchmarking
Visit each site and obtain data to show how the income was allocated to various activities and services
All organisations who provided information for benchmarking received the output report
Identified significant variances between Institutions in their allocation of capitation fees over the various activities and services provided. This benchmark facilitated our client to redistribute their capitation fee to areas of greater need
The benchmarking assignment also identified one Institution who offered a service to students that was wholly self-financing whilst in all the other Institutions the same service was a huge drain on resources
It was beneficial to all the institutions who participated in the exercise as it gave an insight and understanding into the operation of similar institutions
It also gave the participants ideas on how to best allocate the funds to the best possible gain
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