Perspectives 2007: iGovernment
Empowering citizens through distributed technology
As technology and changing attitudes combine to fundamentally change the way countries interact, both economically and socially, citizens are expecting more from their governments. Governing bodies are striving to address these changing needs, but are often hindered by outdated organizational hierarchies with a lack of formal information sharing; public policy designed for a previous generation’s needs; budgeting systems without effective measurement tools; and service delivery models that don’t incorporate the latest technological advancements.
Applying technological and ideological innovation at the many levels of government is necessary to meet the changing needs of a global economy with a more advanced and demanding population. However, change is often met with opposition, and more and more often, government structures, practices, and systems require complete transformations that are filled with myriad issues and challenges.
Many governments have already executed innovative approaches to deliver basic needs to citizens, overcome decades-old public-policy challenges, and harnessed technology in new and exciting ways. The following case studies bring some of these transformations to light, demonstrating lessons that can now be applied around the world to further the evolution of government.
Deloitte member firms have led many complex government transformation efforts throughout the world. They provide a broad portfolio of services and integrated solutions to support virtually all areas of government including health and human services, tax and revenue management, financial management, defense, law and justice, transportation, security, education and not-for-profit. They provide the expertise and tools to help clients address a full spectrum of challenges - from accrual accounting and security to developing systems for specialized areas such as inventory management, asset and fleet management, and water resource management.
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