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Conduct: responsible business

Responsible business practices in how the member firms are run and how they serve clients

Responsible Business        Integrity and quality are the foundation of our member firms' service. These principles support Deloitte's corporate governance structure, culture of excellence and accountability, and they shape the policies, controls and procedures that guide our professionals every day.

We are committed to applying the highest standards of professional conduct - with respect to independence, ethics and all other professional requirements - and to behaving in a manner that sustains the public's trust and reinforces their reputation. It is the people of Deloitte member firms and their ethical standards, professional knowledge, objectivity and technical skills that sustain Deloitte member firms' growth and reputation, delivering value to clients and society.

Ethical principles

At the heart of our business culture are the ethical principles, adopted by each of Deloitte’s member firms and linking directly to our global shared values. These nine principles define the standards of ethical behavior that unite all the people of DTT’s member firms. In particular, the principles offer guidance about appropriate ethical and professional conduct covering areas that are critically important to the member firms’ clients, their people and society.

Honesty and integrity We act with honesty and integrity.
Professional behavior We operate within the letter and the spirit of applicable laws.
Competence We bring appropriate skills and capabilities to every client assignment.
Objectivity We are objective in forming our professional opinions and the advice we give.
Confidentiality We respect the confidentiality of information.
Fair business practices We are committed to fair business practices.
Responsibility to society We recognize and respect the impact we have on the world around us.
Respect and Fair Treatment. We treat all our colleagues with respect, courtesy and fairness.
Accountability and decision-making We lead by example, using our shared values as our foundation.

Educational programme on the ethical principles of the member firms of DTT is mandatory for all our employees. It is an on-line education that uses examples and scenarios from the real life, as well as the resource on ethical business that can be used by our experts around the clock. Deloitte also provides the independence and compliance surveys, insuring that our business practice is according to the accepted rules and procedures.

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