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Books

"What we become depends on what we read after all of the professors have finished with us. The greatest university of all is a collection of books."
— Thomas Carlyle


Step into a typical bookstore and you'll see hundreds of business books for sale, many of them trumpeting the latest elixir for your corporate ailments. Not here. The books to which Deloitte contributes are full of the same practical and insightful guidance we deliver to our clients every day.

 

Why Business People Speak Like Idiots: A Bullfighter’s Guide
by Brian Fugere, Chelsea Hardaway and Jon Warshawsky

Fugere, Hardaway and Warshawsky delve into the frightening world of corporate-speak and why we all routinely tune it out. The authors describe the four traps — obscurity, anonymity, hard sell and tedium — that relegate most business messages to the recycle bin, and how we can restore credibility and relevance to what we say and write. The book offers practical advice for aspiring consultants who wonder why they feel queasy every time someone mentions "knowledge capital and thought leadership." Also included: The Bull Spotter's Guide — a veritable rosetta stone for corporate bull fighters everywhere.
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Building the Best
by John Hughes, Anthony Grnak and Douglas Hunter

Hughes, Grnak and Hunter take readers on a behind-the-scenes tour of Canada's best managed companies. The book examines the challenges overcome by 10 successful companies and provides a roadmap to success for other organizations to follow. "Building the Best" provides practical insight into achieving business excellence through anecdote, industry-specific analysis as well as candid and revealing interviews with founders, owners and senior executives.
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Governing by Network: The New Shape of the Public Sector
By Stephen Goldsmith and William D. Eggers

Goldsmith and Eggers examine, for the first time, government’s transformation from centralized control over public programs to facilitating services through networks of nongovernmental entities, as seen through the experience of dozens of public innovators. In this model, the role of government is transformed from direct service provider to generator of public value. There are huge advantages to governing by network — flexibility, speed, innovation and specialization to name just a few — but also serious challenges.
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Financing Technology's Frontier
By Richard P. Shanley

In this second edition, "Financing Technology’s Frontier" equips investors and senior executives of technology-based companies, as well as financial and business advisors, with an impressive array of decision-making tools. Richard Shanley, a partner within Deloitte's Health Care & Life Sciences practice, highlights numerous case studies and provides a wealth of financing information from various industry and professional sources.
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The e-Learning Fieldbook
By Nick H.M. van Dam

While e-learning may no longer a new phenomenon, it remains a hot topic. With the first wave of e-learning implementations complete, companies have begun to uncover the reality of what does and does not work. This book moves the dialog from theoretical applications of e-learning methodologies to real-time business challenges. Based on extensive case studies from 25 name brand companies, it is the first e-learning business book that presents lessons learned by leading companies.
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Enterprise Programme Management: Delivering Value
By David Williams and Tim Parr

Many large scale projects are delivered late and over budget. "Program Management" is a new approach that aims to maximize the likelihood of successful change management. While being based around a set of techniques, this book describes an approach that outlines the skills and capabilities organizations need to develop in order to effectively manage their change programs. It takes a holistic view of program management that is linked to the capabilities and strategy of the organization.
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The Innovator's Solution
By Clayton M. Christensen and Michael E. Raynor

In the worldwide bestseller "The Innovator's Dilemma", Clayton M. Christensen exposed a crushing paradox behind the failure of many industry leaders. By doing what good companies were supposed to do — focus on pleasing their most profitable customers — leaders were paving the way for their own demise. How? By ignoring "disruptive technologies" — new, cheaper innovations that initially target small customer segments but evolve to displace the reigning product.
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By Dan S. Cohen and John P. Kotter

The single most important message in this book is very simple. People change what they do less because we give them analysis that shifts their thinking than because we show them a truth that influences their feelings. This is especially so in large-scale organizational change, where you are dealing with new technologies, mergers and acquisitions, restructurings, new strategies, cultural transformation, globalization and e-business. In an age of turbulence, when you handle this reality well, you win. Handle it poorly, and it can drive you crazy, cost a great deal of money and cause a lot of pain.
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Heart of Change

Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times
By Cathleen Benko and F. Warren McFarlan

Are you ever going to see the value promised from your company's project-related investments? Connecting the Dots argues this question is all too familiar. The concerns are real and legitimate. Technology and other project initiatives have grown faster than most companies' ability to manage them — affecting the return on trillions of dollars of investment while ill preparing companies for today's unpredictable environment.
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