Resiliency is a critical component of successful business management. Experience shows that typically more than 50 percent of businesses without an effective resiliency plan will ultimately fail following a major disruption. The need to ensure continuity of service has never been greater due to more organizations operating 24/7 and an increasing dependence on technology to conduct business. Increasing stakeholder and regulatory expectations demand an approach that ensures equal consideration is given to managing the immediate and longer term outcomes from incidents affecting people, processes, systems or events external to the organization.
Deloitte’s experience combined with the use of a strong operational resiliency framework methodology help member firm clients create organizational resiliency, a state in which issues are identified and prevented before they arise, and prepare the client to manage the unexpected.