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Making the most of manufacturing

By getting inside it

Manufacturers are looking for new ways to serve customers – and that’s where Deloitte Analytics comes in. With strong analytic know-how and industry knowledge, we go beyond the data.

Deloitte Analytics shows companies how to understand the underlying issues and improve their business.

Senior Advisor Tom Davenport served as a keynote speaker at the 2011 Manufacturing Leadership Summit on 9-11 May, bringing to the forefront how analytics directly effects long-term impact on improving corporate performance and is the key to competing in today’s competitive global marketplace.

Manufacturers, he explained, must be able to make decisions based on reliable, real-time information. It’s necessary to have the right combination of enlightened leadership, business processes, and supporting technology you need to create an intelligence-driven culture.

Forecasting, predicting the best customers, and warranty text analysis are just some of the ways analytics can be utilized in manufacturing.

Davenport teaches companies how to effectively use analytics in their operations to make better decisions. Analytical tools can improve everything from what new product might interest customers to how to optimize supply chains. He is the expert in establishing sustainable, robust, enterprise-wide analytical capabilities.
His strategic business ideas include:

  • business process reengineering
  • human approaches to information management
  • knowledge management
  • realizing the value of enterprise systems

An author and co-author of 13 best-selling business books and over 100 articles, Davenport’s most recent book, Analytics at Work: Smarter Decisions, Better Results, was named one of the top 15 must reads for 2010 by CIO Insight.

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