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Service Parts Management Leadership Forum

Be part of the aftermarket leadership service community

If we don’t take care of our customers, someone else will…

Join Us to the next Deloitte Service Parts Management Leadership Forum

Deloitte is pleased to invite you to its next leadership forum about Service Parts Management which will take place at a world-class aftermarket organization, Caterpillar, located in Grimbergen (Brussels area in Belgium) on December 3rd 2010.
If your company has an aftermarket division and you have a leading role in contributing to this aftermarket segment and if you want to

  •  Discover what the trends of service parts management are and will be
  •  Understand and discuss how to improve your aftermarket services
  •  Visit a leading aftermarket site where the event will be hosted
  •  or if you want to be part of this growing community and network
  •  this business event will match your expectations…

Event Agenda:

Introductions
- Service Parts Management Forum Introduction
- CAT Introduction

Market perspectives
- Academic vision on Spare Parts Management
- Deloitte point of view on the Aftermarket changes in the last decade and moving forwards
- Business perspective on the importance and relevancy of the aftermarket
- World Class Technology enabling solutions supporting current and future aftermarket trends

Guided Facility Tour
- CAT Logistics warehousing guided tour – how does a world-class organization work with the aftermarket

Wrap-up
- Round-table discussion forum upon the key aftermarket topics
- Conclusion

Event date

Friday, 3rd of December 2010 from 9h to 16h

Event location

CAT Logistics
Caterpillar Distribution Services
Humbeeksesteenweg 98
B - 1850 Grimbergen, Belgium


Do not miss this opportunity and confirm your attendance to this forum by sending us an email.
There is a maximum number of attendees policy, so please react quickly.

Reply to the invitation

Subscribe to the event or learn more about this topic on  Deloitte Service Effectiveness website

Contacts

Name:
Company:
Job Title:
Phone:
Email
Name:
Gregoire Schaub
Company:
Deloitte
Job Title:
Phone:
+32 486 51 55 23
Email
gschaub@deloitte.com
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