Deloitte report: Governments need to move to a more flexible work structure to react to rapidly changing demands
GovCloud could transform how governments organize their workforce
New York, 26 July 2012—According to GovCloud: The future of government work, a report launched today by Deloitte Touche Tohmatsu Limited (DTTL), today’s government is being asked to solve the problems of the 21st century with a workforce and managerial structure designed for a different era. The report offers a potential alternative framework, the GovCloud model, which is a collaborative teaming environment that supports shared services, workplace flexibility, and scalable, on-demand capabilities.
“The GovCloud model represents a dramatic departure from the status quo,” says Paul Macmillan, Global Industry Leader, Public Sector, DTTL. “The concept would use a cadre of government-wide workers to help small agencies adapt to evolving circumstances and thereby leverage changes in work, workers, workplaces, processes, and technologies.”
Just as cloud computing is revolutionizing the way businesses and governments use technology, GovCloud has the potential to transform how governments organize their workforces, according to the report. GovCloud would allow on-demand access to shared resources by having workers reside in a central talent pool—or “cloud”—accessible by numerous agencies. Cost efficiencies would be optimized since each individual agency would not have to maintain and manage a large workforce. And GovCloud would be dynamically scalable, with resources that could be quickly shifted from low-need to high-need programs without hiring new workers or setting up new departments or agencies.
“GovCloud's effectiveness depends on first breaking up the current structure of government by thinning agencies to become hyper mission-focused, creating a set of shared services to handle much of the back office support functions, and creating a government-wide cloud of workers,” says William Eggers, Global Research Director, Public Sector, DTTL.
According to the report, the first steps to take in adopting a GovCloud model include: building collaboration spaces where employees can casually share information across departments, creating a rotational program that allows staff members to work across departments and specialties, starting a volunteer cloud for workers to seek tasks beyond their current responsibilities, and finally bringing the cloud to life by moving resources to a pilot cloud workforce.
“GovCloud is bound to be greeted with some skepticism,” adds Macmillan. “However, absent such innovation, governments will be left to confront the challenges of tomorrow with the workforce structure of yesterday.”
To access GovCloud: The future of government work, please visit www.deloitte.com/govcloud.
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