Deloitte awards Standard of Excellence Awards for cross-border client service execution |
Teams from seven Deloitte member firms were honored with the Deloitte Standard of Excellence Awards for their contribution to promoting a culture of cross-border client service execution throughout the Deloitte Touche Tohmatsu global network. These teams brought superior client- and industry-specific knowledge to bear in their engagements, along with the ability to function in multicultural, multijurisdictional, and multilingual environments. The results, in all cases, provided outstanding value seamlessly to clients in an increasingly globalized world.
The awards were announced at the 2009 World Meeting in Tokyo.
Program details
India
Ireland
Italy
Japan
LATCO
Netherlands
United States
The Deloitte World Meeting, a three-day annual event held this year in Tokyo, Japan on 10-12 June, gathers Deloitte leaders from around the world. This year's theme was client centricity, as the conference aimed to encourage and motivate Deloitte leaders to embrace a higher commitment to client service across every aspect of their business. The event hosted more than 275 Deloitte leaders and distinguished speakers from large, multi-national organizations.
For more information about the awards, contact the professionals identified after each award summary below.
Demystifying Indian GAAP in cross-border consolidation – Deloitte India
When a subsidiary of a major Indian multinational bought a much larger company in the United Kingdom, which was itself created from a merger with a Dutch firm, becoming the auditor for the new combined company was a significant challenge. The British firm was grappling with operating as the unlisted subsidiary of a smaller Indian parent. It was also extremely apprehensive about the prospect of an unfamiliar reporting system, Indian GAAP. In addition, it was reluctant to consider Deloitte as auditor in place of another Big Four organization, with which it had a long relationship. Deloitte India worked closely with Deloitte United Kingdom, with strong support from Deloitte Netherlands, to proactively identify consolidation issues and quickly provide solutions. The team delivered a patient, collaborative, solution-oriented approach requiring participation of Deloitte senior leadership in several major countries, transparency and trust between teams and with the client, frequent communication across member firms, and overall, a client centric, solution-oriented approach.
For more information, contact N. Venkatram.
Juggling complexity in a reverse takeover – Deloitte Ireland
As the lead global tax advisor on a complex merger/reverse takeover involving a major Irish manufacturer and a Swiss company, Deloitte Ireland worked with Deloitte offices in 14 countries to make the transaction a go. The unprecedented project required the replacement of an Irish-listed entity with a Swiss-listed one, and the restructuring of the new company’s internal financing to obtain U.S. treaty benefits going forward.
For more information, please contact Declan Butler.
Cross-functional and cross-cultural collaboration – Deloitte Italy
Deloitte Italy, working closely with a top U.S. services team—both with deep industry knowledge in their respective countries—delivered support to a high-profile client entering into a major new alliance. The combined team provided a unique mix of U.S. industry expertise and “street knowledge” alongside consolidated working relationships with the client’s Italian management. The result was a case study in effective collaboration across borders, solving problems and providing solutions in real time, bringing value through competence, relationships, and the ability to bridge cultural and communication differences with seamless execution.
For more information, please contact Frank Tirelli.
Switching gears quickly to meet changing client needs – Deloitte Japan
With the implementation of Japan’s version of Sarbanes-Oxley rules, Deloitte Japan could no longer serve as the auditor of a client’s overseas subsidiaries. However, Deloitte swiftly changed its stance to become the client’s trusted business advisor for implementing J-Sox regionally. Using the network provided by DTT’s Japanese Services Group, Deloitte Japan quickly mobilized a team of more than 110 Deloitte professionals from four countries to responsively serve the client. The result was the maintenance and expansion of Deloitte Japan’s role as most trusted advisor to this important client.
For more information, please contact Hitoshi Matsumoto.
Regional cooperation – Deloitte LATCO
Since Deloitte LATCO was formed three years ago to serve 15 Latin American countries, its consulting practice has grown 180 percent. Using a regional, “go to market” approach, LATCO partners have been making a continuous effort to move practitioners from one country to another, matching resources with client needs, and presenting a seamless organization. Most recently, this approach garnered a world-class engagement with an important financial services client, in a competition against two other major consulting organizations.
For more information, please contact Alberto Allemand.
Working capital reduction – Deloitte Netherlands
Working capital reduction in the current economic downturn is a strategic approach to provide sustainable cash improvements for clients. This applies particularly to the manufacturing industry, as complex global supply chains, international vendors, and customers interact in ways that allow for the harvesting of significant financial savings. Deloitte Netherlands, with support from member firms in France, the United States, China, India, Belgium, Switzerland, and the United Kingdom, used the Deloitte Cashboard to help a multinational client institute significant changes to successfully navigate the downturn.
For more information, please contact Stef Oud.
Aiding international expansion – Deloitte United States (U.S.)
An important U.S. client set out on an ambitious international expansion project and needed global finance transformation support. Although the initial project planning and design work was U.S.-based, the first implementations were in the United Kingdom, Mexico, and Argentina, to start, with the U.S. and other global locations to follow. Because of the U.S. team’s strong previous collaboration with leadership at other member firms on various past cross-border projects for this client—such as SOX work in Japan, a disposition of operations in Germany, valuation and sale of an operation in the United Kingdom, merger and acquisition due diligence in Latin America, and a variety of projects in Canada and Mexico, the Deloitte project team was able to quickly assemble a strong, cohesive global team and integrate local country resources to seamlessly respond to client needs.
For more information, please contact Dale Jenkins.
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