Focus: 2011 global survey of health care consumersConsumer attitudes, behaviors, and unmet needs |
The rising health care cost coupled with the current state of the economy have prompted many consumers across the globe to delay care, alter household spending, and worry about their ability to pay for future health care costs, according to the 2011 U.S. and Global Survey of Health Care Consumers.
Since 2008, the Deloitte Center for Health Solutions has conducted its annual survey of health care consumers to assess their behaviors, attitudes and unmet needs, and to quantify year-to-year changes. A new trend that emerged this year suggests that the economic uncertainty has clearly altered spending habits with many consumers reporting an impact on their out-of-pocket health care expenses. More than half of all respondents from the 12 countries surveyed, with the exception of the United Kingdom (24 percent) and Canada (39 percent), reported household spending on health care limits their ability to spend on other household essentials. Explore the research findings below, and check back in coming weeks for individual country reports.
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Featured Insights
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Survey introduction: A forward to the research |
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Executive summary: Key findings from the U.S. and global reports
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Podcast: Consumers and health care
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Methodology
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Industry-specific perspective: Key findings in the life sciences
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2011 Survey of Health Care Consumers - Country Reports This research finds similarities – and intriguing differences – in health care behaviors, attitudes, and unmet needs among consumers in 12 countries worldwide. |
Related links
Global economic uncertainty makes affordable health care a universal challenge for consumers
Read the press release.
Deloitte Center for Health Solutions
Learn more about the Center.
Health care consumerism
Consumer attitudes, behaviors and unmet needs.
2010 survey of health care consumers
Access results from the 2010 Survey of Health Care Consumers.
