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Focus: World Retail Congress 2012

Hidden cities, connected consumers

Hidden citiesWhat’s ahead for the global retail hotspots and how is mobile changing the game for the connected consumer in Store 3.0?

Deloitte is proud to have joined over 900 retailers from 50 countries in London at the World Retail Congress 2012, to debate, discuss, and respond to the critical issues on the CEO agenda. Deloitte launched a new report in the Hidden Heroes series and leaders were active as speakers and panelists – read more about Day One and Day Two sessions featuring Dr. Ira Kalish, Director of Global Economics, Deloitte Research, and Alison Kenney Paul, Vice Chairman and U.S. Retail & Distribution Leader, Deloitte LLP.

Contact us and explore these Deloitte reports to learn more about World Retail Congress 2012 topics and retail industry services and insights provided by Deloitte member firms around the world.

Featured content

Hidden cities

Hidden cities: The next generation of retail markets 
In each of the last two years, Deloitte and Planet Retail explored the opportunity for retail investment in several emerging markets. The latest report in this series profiles the future of retail in ten "hidden cities" – two in Latin America; two in Africa; one in Europe; and five in Asia.

Revisit additional Hidden Heroes series reports:

  • First edition identified the most attractive emerging markets for retailers beyond China and the other BRICs (Brazil, Russia, and India)
  • Second edition looked further ahead at the next generation of emerging retail hotspots, highlighting Kazakhstan, Pakistan, Peru, Serbia, Vietnam, and five African markets.

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Global Powers of Retailing 2012: Switching channels
With the economy slowing, multi-channel and mobile offer major opportunities for the world's top retailers.

 

The dawn of mobile influence
Mobile is having a major impact on store-based sales and its influence is increasing. Deloitte Digital examines the current and potential future effect of mobile on traditional in-store sales.evolution.

 

2012 Deloitte Retail Study: The rise of the connected consumer
See what Deloitte and the Retail Council of Canada discovered about eCommerce, mobile commerce, and social media use among Alberta and B.C. retailers.

 

Store 3.0™ is the retail store of the future
Aligning talent, physical space, processes, and technology to meet the changing demands of customers.

 

The changing face of retail: Rightsizing the retail estate
In this thought leadership piece, Deloitte UK looks at how retailers can optimise their store portfolio to support their future operating model.

 

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