Books

Designing B2B Brands: Lessons from Deloitte and 195,000 brand managers
By Brian Resnick and Carlos Martinez Onaindia

Designing B2B Brands: Lessons from Deloitte and 195,000 brand managers is a comprehensive brand manual, providing a framework for creating and implementing a global brand platform. It uses the lessons –and secrets– of Deloitte, the world's largest professional services firm, to help other business-to-business operations deliver an optimal brand experience.
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Power of the Best: Innovative strategies from Canada's Best Managed Companies
By Peter Brown and John Hughes

Owners and senior executives of Canada's most successful private companies invite readers behind the closed doors of their enterprises to share critical lessons in achieving business excellence. In Power of the Best, authors Peter Brown, National Leader for Growth Enterprises at Deloitte Canada and John Hughes, National Leader for Deloitte Canada's Best Managed Companies Program delve into key themes that are essential to business success, illustrated by front-line examples from repeat winners of the Canada's Best Managed Companies award. Readers learn how businesses from an array of industries and regions have excelled in meeting the specific management challenges and opportunities of technology, sustainability, branding and marketing, mergers and acquisition, funding growth, succession planning, leadership, globalization, attracting and retaining talent, and productivity. Canadian business leaders explain in their own words how these issues are being met and leveraged to their advantage, providing insights not only into their own businesses but also into the strategies that entrepreneurs and executives in enterprises large and small need to master, regardless of their specific product or service.
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Next Learning, Unwrapped
By Nick van Dam

The social learning revolution is underway—professional and personal learning is driven from our desktops, PDAs, and tablets, via social networks, wikis, blogs, IMs, tweets, and avatars. In Next Learning, Unwrapped, author Nick van Dam presents new technology-driven learning concepts in the context of 37 cases from leading organizations that use technology-based and blended learning to achieve business goals. Social learning has the potential to transform the workplace into a learning place, and business leaders can use the success stories and lessons van Dam provides as blueprints to embed technology-based learning deeper into the cultures of their organizations.
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As One: Individual Action, Collective Power
By Mehrdad Baghai and James Quigley with Ainar Aijala, Sabri Challah, and Gerhard Vorster

Imagine what we can accomplish if we unlock the power of As One on a global scale? As One is a practical guide that sets out a new way to lead and to get your team's commitment to work together to reach your organization's goals. As One defines eight archetypes of leaders and followers: Landlord & Tenants, Community Organizer & Volunteers, Conductor & Orchestra, Producer & Creative Team, General & Soldiers, Architect & Builders, Captain & Sports Team, and Senator & Citizens. Taking more than 60 cases of successful collective behavior from a wide range of situations, Baghai and Quigley use advanced analytics to identify the key characteristics that define each model and show how you can apply them to your organization.
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Tax Risk Management: From Risk to Opportunity
Edited by Anuschka Bakker and Sander Kloosterhof (Deloitte Netherlands)

This book provides a practical guide to understanding, assessing, and managing tax risk, and discusses the current—and changing—corporate environment in 12 countries. Several Deloitte professionals from Canada, Japan, the United Kingdom, and the United States contributed chapters to the book.
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The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion
By John Hagel III, John Seely Brown, and Lang Davison

This groundbreaking book from Hagle, Brown, and Davison examines the deep forces shaping our world and speaks to both institutional leaders and individuals in all walks of life who are trying to cope with the growing performance pressures we are all experiencing. The book uses exciting and compelling stories of individuals to illustrate some of the key opportunities created by the profound shifts occurring across the world. It dives below the surface events that compete daily for our attention and highlights the role of digital infrastructures and public policy shifts in transforming how we live, work, and play.
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Why Business People Speak Like Idiots: A Bullfighter's Guide
By Brian Fugere, Chelsea Hardaway and Jon Warshawsky

Fugere, Hardaway and Warshawsky delve into the frightening world of corporate-speak and why we all routinely tune it out. The authors describe the four traps — obscurity, anonymity, hard sell and tedium — that relegate most business messages to the recycle bin, and how we can restore credibility and relevance to what we say and write. The book offers practical advice for aspiring consultants who wonder why they feel queasy every time someone mentions "knowledge capital and thought leadership." Also included: The Bull Spotter's Guide — a veritable rosetta stone for corporate bull fighters everywhere.
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Building the Best
By John Hughes, Anthony Grnak and Douglas Hunter

Hughes, Grnak and Hunter take readers on a behind-the-scenes tour of Canada's best managed companies. The book examines the challenges overcome by 10 successful companies and provides a roadmap to success for other organizations to follow. "Building the Best" provides practical insight into achieving business excellence through anecdote, industry-specific analysis as well as candid and revealing interviews with founders, owners and senior executives.
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Governing by Network: The New Shape of the Public Sector
By Stephen Goldsmith and William D. Eggers

Goldsmith and Eggers examine, for the first time, government's transformation from centralized control over public programs to facilitating services through networks of nongovernmental entities, as seen through the experience of dozens of public innovators. In this model, the role of government is transformed from direct service provider to generator of public value. There are huge advantages to governing by network — flexibility, speed, innovation and specialization to name just a few — but also serious challenges.
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Financing Technology's Frontier
By Richard P. Shanley

In this second edition, "Financing Technology's Frontier" equips investors and senior executives of technology-based companies, as well as financial and business advisors, with an impressive array of decision-making tools. Richard Shanley, a partner within Deloitte's Health Care & Life Sciences practice, highlights numerous case studies and provides a wealth of financing information from various industry and professional sources.
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The e-Learning Fieldbook
By Nick H.M. van Dam

While e-learning may no longer a new phenomenon, it remains a hot topic. With the first wave of e-learning implementations complete, companies have begun to uncover the reality of what does and does not work. This book moves the dialog from theoretical applications of e-learning methodologies to real-time business challenges. Based on extensive case studies from 25 name brand companies, it is the first e-learning business book that presents lessons learned by leading companies.
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Enterprise Programme Management: Delivering Value
By David Williams and Tim Parr

Many large scale projects are delivered late and over budget. "Program Management" is a new approach that aims to maximize the likelihood of successful change management. While being based around a set of techniques, this book describes an approach that outlines the skills and capabilities organizations need to develop in order to effectively manage their change programs. It takes a holistic view of program management that is linked to the capabilities and strategy of the organization.
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The Innovator's Solution
By Clayton M. Christensen and Michael E. Raynor

In the worldwide bestseller "The Innovator's Dilemma", Clayton M. Christensen exposed a crushing paradox behind the failure of many industry leaders. By doing what good companies were supposed to do — focus on pleasing their most profitable customers — leaders were paving the way for their own demise. How? By ignoring "disruptive technologies" — new, cheaper innovations that initially target small customer segments but evolve to displace the reigning product.
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The International Brand Valuation Manual
By Gabriela Salinas

The International Brand Valuation Manual is a detailed and extensive review of the main brand valuation models. The book reveals the state of the art in the field of brand valuation and coherently relates major trends in the theory and practice of brand valuation. This "one-stop" source is for valuation professionals as well as financial and marketing specialists who need to have an understanding of the principal valuation methods. Salinas also analyzes the respective efficacy, advantages, disadvantages, and prospects for the future for each method.

Corporate Resiliency: Managing the Growing Risk of Fraud and Corruption
Managing the Growing Risk of Fraud and Corruption

The 21st century global economy brings cheaper sources of supply and huge new markets, but also exposes companies to much greater risks and consequences of fraud and corruption. As a result of greater enforcement around the world, global media attention, and changing attitudes of consumers, fraud and corruption can now cost companies billions and destroy or severely damage their reputation.

The Business Plan
How to win your investors' confidence

This book provides the essentials for writing successful business plans. Readers learn the skills, competencies and tools required for planning and developing a business project and conveying their message to potential investors and stakeholders.

The Strategy Paradox
Why committing to success leads to failure...and what to do about it

The Strategy Paradox has recently been named one of the year's best business books. Strategy + Business named it one of its top five picks in strategy, and BusinessWeek named The Strategy Paradox one of 2007's 10 Best Business Books.

The Sentinel CEO
Perspectives on Security, Risk, and Leadership in a Post-9/11 World

Since 9/11, dealing with terrorism, pandemics, other unimaginable events, as well as technology hackers and physical asset security is top of mind for business executives. Driven by globalization, new approaches will be necessary if businesses are to ensure sustainability in the face of an ever-widening spectrum of possible threats. Former Deloitte CEO William Parrett examines these issues in his new book, The Sentinel CEO: Perspectives on Security, Risk and Leadership in a Post-9/11 World.