When it comes to security, governments face a big dilemma. They are expected to provide a safe environment in which businesses can operate and citizens can live their lives. Yet the tight controls and monitoring needed to ensure that safety often encroach on personal privacy and liberty, and create impediments to efficient commerce. Everyone agrees security is essential. But at what point does increased security produce diminishing — or even negative — returns?
And how can governments best structure their security efforts to deliver greater value to citizens and businesses through improved economic competitiveness and a better way of life?
Strategies for success
Homeland security in the United States
The Deloitte U.S. member firm has been working extensively with U.S. agencies responsible for homeland security. The U.S. member firm helped tear down the walls between agencies responsible for customs and border protection, leading to a single directorate that presents "one face at the border." Their merger integration activities included everything from human capital, communications and labor relations to strategic planning, technology, business process integration and real estate. They also assisted with budgeting and financial management.
The Transportation Security Administration engaged them to prepare a comprehensive risk assessment of threats from air, land and sea. The U.S. member firm is helping to implement a wide range of systems that manage alert notifications, inquiries, incidents, performance, results, contact information and user access.
The Deloitte U.S. member firm is also providing IT integration services to the Department of Homeland Security and the Border and Transportation Security Directorate, streamlining technical infrastructures and rationalizing systems, applications and organizational structures.