Recruiting and enhancing talent
When the Auditor-General of South Africa (AGSA) found themselves struggling with a national shortage of audit managers, not only was it impacting how they did their job but costing real money in terms of outside contracting fees. It was also taking a toll on employee morale. Deloitte Southern Africa proposed a novel solution: take advantage of the similar audit systems between Southern Africa and India. With the help of the Indian member firm, Deloitte Southern Africa recruited and trained more than 40 Indian audit professionals and arranged for them to join the AGSA. As a result, the AGSA significantly improved the quality of their work, the quality of life for its employees — and, with the savings achieved, turned its first positive financial return in 2010.