Anti-Corruption: At DTT Member Firms 2006/2007
DTT and its member firms are strongly committed to upholding high ethical principles and have adopted a global ethics program with implementation standards in six key areas:
Leadership and accountability
Local policy and standards
Leadership and accountability
Following the establishment of leadership and accountability for the ethics program at DTT and its member firms, as well as member firm adoption of local policy and standards, noted in the last report (October 2006), DTT and its member firms continue to make great progress on all fronts.
Reporting and measurement
In the areas of reporting and measurement, 23 Deloitte member firms across all regions have completed an Ethics Practice Review. Conducted at least once every three years, an Ethics Practice Review consists of leadership interviews, employee focus group discussions and documentation review aimed at testing and validating member firm compliance with related DTT standards and ensuring that key ethics policies, processes and messages on the importance of ethics and integrity are embedded throughout the DTT member firm organization.
As noted in last year's report, DTT has developed a global Ethics Survey designed to measure member firm employee awareness and perceptions of member firms' ethics programs and culture of integrity. Year to date, 40 member firms have conducted the survey in order to identify program strengths and areas in need of improvement within their member firm. Key findings showed that: 1) There is strong awareness around ethical principles, member firm codes of conduct and channels for reporting ethical issues; 2) people feel strongly that their member firm take action to address unethical conduct; and 3) people strongly agree that the organization's commitment to integrity has been clearly communicated. Targeted action plans are being developed based on the survey results and the survey will be conducted annually for benchmarking purposes.
DTT and its member firms have made great strides in the area of learning. Since its roll-out in 2006, a DTT developed e-learning program, "Introduction to the Ethical Principles of DTT and Its Member Firms," has been completed by more than 40,000 member firm personnel in over 100 countries. This course was developed as a supplement to member firm-specific ethics learning outlined in the DTT standards.
"The Integrity Compass," an ethical dilemma-based learning exercise, continues to be widely used in the DTT organization of member firms. More than 80 percent of DTT member firms have used the "Integrity Compass" in new hire orientation, management development programs, technical programs and/or standalone ethics learning.
From a Communications perspective, DTT and its member firms remain committed to assisting all their people in understanding the important role that ethics and integrity play in helping deliver on their commitments to clients, people, and the societies in which they work. A variety of communications mechanisms are in place across DTT member firms to deliver key messages about these ethics programs and culture of integrity. These include videos, brochures, intranet sites, newsletter columns, marketplace news round-ups, and road show presentations.
One new DTT communications initiative, "Bob's Blog," is a creative Web-based story that presents real-life ethical scenarios to the people of Deloitte member firms. When rolled out later this year, "Bob's Blog" will provide an interactive forum to stimulate dialogue and discussion about ethical issues and potential solutions.
Securing the important links between ethics and integrity and human resources and talent management processes has also been important for DTT and its member firms over the past year. Specific progress in this area includes the integration of questions related to ethics and integrity in DTT recruiting guidelines as well as participation in a global DTT performance management Initiative with goals of ensuring that ethics and integrity are built into a new core competency model that will underpin recruitment, performance evaluation, remuneration and promotion activities across the Deloitte member firm organization.
DTT will hold the 2nd Annual Ethics Officer Workshop in November 2007 with invitations going to senior Deloitte member firm business leaders and all member firm Ethics Officers. The objectives of this global meeting are to discuss issues, highlight accomplishments and priorities and share best practices related to the member firm implementation of ethics and compliance programs.
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