Harnessing the forces of changeDOWNLOAD |
The Global Financial Services Industry group conducted a survey of more than 175 financial services executives from around the world, the results of which are presented in this report. In this survey, the executives revealed the impact of the changing regulatory environment, changing customer behavior, the need for and cost of capital, the nature of competition and the effects on the financial landscape. We look at the impact the four forces of change have on banks, securities firms, insurance companies, and investment management firms and where they think the industry is heading in the future.
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