Tax in Shared Service Centres
Since the 1990s, organisations have pursued a Shared Service Centre (SSC) strategy to take cost and headcount out of the financial process and to open up opportunities for standardisation and automation. Reducing costs and improving controls remain top benefits, but these organisations are finding other benefits including process efficiency, increased transparency and visibility of data.
Forward-looking organisations are increasingly taking advantage of the opportunities that SSCs offer, and applying them to Tax. They are realising that automation and standardisation of processes can create a major change in the efficiency of tax compliance and reporting - they also open up new possibilities for how tax compliance and reporting is executed, as well as where and how tax resources are organised. There is no reason, for example, why some tax resources can’t be co-located in SSCs to maximise the efficiency and improvement gains from creating centres of excellence under one (real or virtual roof).
This article explores the new possibilities in Tax that are pushing the consideration of SSCs up the agenda, and provides recommendations on the seven steps to creating a great SSC tax function.
For more information download our publication Tax in Shared Service Centres (PDF, 191 KB).