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IT Transformation

Shaping the future

  Technology, IT organisations and IT departments have changed dramatically over the last decade in response to the growing consumerisation of IT and advancements in technology and innovation. Industry and technology changes are becoming more frequent and are being implemented at a much faster pace than ever before. At the same time the gap between IT and other parts of the business is closing fast, with the most successful CIOs at the heart of defining an organisation's strategy.


The list of challenges which the CIO must deal with is growing almost daily - omni-channel, digital & social, legacy modernisation, mobility, cloud, data & analytics, cyber & security and sourcing strategy to name just a few. There is an ongoing need for transformational activities to stay ahead of the curve.

Our experience of working with CIOs across industries shows that in order to meet the ever-increasing demands of the organisation and its customers whilst balancing stability with cost reduction, CIOs are increasingly targeting enterprise-wide transformation over isolated value improvements. Transforming both the underlying technology landscape and the IT organisation that changes and runs this technology is providing CIOs with more bang for the buck and ultimately leading to more valuable, leaner and effective IT.

IT Transformations are highly complex, often unpredictable and have a massive business impact. Failure rates are notoriously high and Deloitte is frequently engaged to turn around such programmes. Executive level buy-in, clearly articulated business outcomes, strong governance and inspirational leadership are just some of the critical success factors required to deliver game-changing IT Transformations.

The Deloitte IT Transformation proposition is comprised of ten areas as below, all backed by a global network, strategic vendor alliances and practitioners with experience across the full spectrum of transformation from strategy to implementation.

The Deloitte end-to-end IT Transformation offering is a market leader in this space.

“Deloitte clearly understands the intersection of technology and business. Its client references were among the best we received.” - Forrester Research Inc, The Forrester Wave™: Business, Technology Transformation, Q3 2012 (19 July 2012)

Key contact

Marcus Williamson Marcus Williamson
Partner, IT Transformation.
Stephen Mercer Stephen Mercer
Partner, IT Transformation.


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