The Operations Applications group supports the delivery of complex business transformation programmes that require the design and implementation of business applications and supporting processes across the Public Sector, Private Sector and Financial Services. In terms of business applications, we work with the largest vendors in the market including SAP, Oracle, Misys, Murex and Temenos.
Our Operations Excellence service line supports business transformation through a focus on:
Operations Excellence is a centre of excellence for the development of best practice techniques for operations improvement and sharing techniques across industries and competencies. We work very closely with other service and capability areas who have expertise in back office processes or physical delivery processes.
Our four propositions include:
Deloitte’s Operations Excellence practice can help across the whole range of operational transformation challenges:
Operations Excellence is focused on your core processes. Our practitioners are organised by industry and so have a deep level of expertise in those delivery processes that are unique to you, whether it be settling a share trade in an investment bank, or delivering social care in a local authority.
Deloitte has a track record over many years of tackling some of the most challenging Operations Excellence programmes in the world; of achieving breakthroughs in performance; and most importantly of all of helping clients build the capability in house to manage their operations better on an ongoing basis.