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Business Operations

Insight. Execution. Results

'Bringing to life' or implementing strategies in a constantly changing and complex environment is one of the biggest challenges facing organisations today. Deloitte’s Operations team helps clients drive major operational change within their business and are at the heart of solving some of their most difficult and fundamental issues. Combined with our ability to integrate across consulting and the broader Deloitte firm, our Operations practice rightly deserves its market leading reputation.

Our team has deep industry expertise across key market segments in both the private and public sectors and offers Operations advice in the following three service areas:

  • Operations Excellence – helping to transform the effectiveness and efficiency of large scale operational processes and continually improve the core operation of a service organisation.
  • Supply Chain - helping to optimise the value chain by reviewing and improving processes whilst enabling organisations to maximise financial value and competitive advantage from their operations.
  • Operations Applications - supporting the delivery of complex business transformation programmes that require the design and implementation of business applications and supporting processes.

Operations Research and Insight

  • Global business services
    Discover how the collaboration of multiple functions and regions can deliver significant benefits in business performance, beyond the traditional cost and operational benefits of shared services and outsourcing.

Useful links

  • Meet the team
  • Case studies
  • Research & publications
  • In the press
  • Careers
  • Submit a request for proposal
  • Contact us

Key contact

  • Richard Houston
    Lead Partner

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