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Strategy & Operations

Business Operations

Business Operations sits within our broader UK Strategy & Operations practice - bringing to market a more client focussed and responsive proposition.

'Bringing to life' or implementing strategies in a constantly changing and complex environment is one of the biggest challenges facing organisations today. Deloitte’s Operations team helps clients drive major operational change within their business and are at the heart of solving some of their most difficult and fundamental issues. Combined with our ability to integrate across consulting and the broader Deloitte firm, our Operations practice rightly deserves its market leading reputation.

“We work at the heart of our clients’ operations which demands that we have a real and deep insight into the way their business works, the market and future trends.”

Our successful track record has brought us industry wide recognition for our capability, insight and client service. We continue to develop our eminence through regularly published commentary and points of view.

Gartner has once again named Deloitte a global leader in Business Operations Consulting services in their Magic Quadrant for Business Operations Consulting Services, Worldwide. The report notes “Strategy and execution capabilities at scale are Deloitte strengths, as is consistent quality in the resource pool. Overall satisfaction with the complete engagement approach and experience is among the highest in this study."

Source: Gartner, Magic Quadrant for Business Operations Consulting Services, Worldwide, Dana Stiffler, 23 December 2013


Operations Research and Insight

  • Global business services
    Discover how the collaboration of multiple functions and regions can deliver significant benefits in business performance, beyond the traditional cost and operational benefits of shared services and outsourcing.
  • The Deloitte Global CPO Survey 2013
    As Procurement is playing a more prominent role in business, the roles of the Chief Procurement Officer and their workforce are evolving. But how can the CPO enhance the value they deliver to the business?

Useful links

  • Meet the team
  • Case studies
  • Research & publications
  • In the press
  • Careers
  • Submit a request for proposal
  • Contact us

Key contact

  • Richard Houston
    Partner and Practice Leader
    Strategy & Operations

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