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HR, Operations & Technology

The HR Operations & Technology practice helps you maximise the efficiency and effectiveness of your HR service delivery, through process redesign, vendor selection/management, the delivery model, and technology strategy and solutions. Whatever aspect of a human resources transformation project you need help with, we’re here to support it.

  1. What HR services should the organisation provide?
  2. How should HR services be delivered?
  3. How will the new HR services and delivery vehicles be embedded within your organisation

These are just some of the many strategic challenges our HR Operations & Technology practice thrives upon:

Employee Relations & Law
HR strategy, Process & Policies
HR Transformation

Employee Relations & Law
Employment law is developing rapidly, both in response to European initiatives and the demands of the working culture. Our Employment Law team provides practical legal advice to employers on issues such as how to manage employee claims, the impact of employment law on redundancies, business transfers and reorganisations and the design and implementation of legally compliant policies and procedures.
"To help our clients manage employee relations, we advise on such diverse topics as:

Absence Management
Statutory Rights & Benefits
Disciplinary Procedures
Internal Communications
Managing Redundancy
Union Recognition


HR strategy, Process & Policies
Our survey "Aligned at the top" highlighted key opportunities for HR to demonstrate its strategic ability and counter those that question the value of HR in contributing to the bottom line. "Maximising the return on investment in people", "delivering cost effective value added HR services" and "the application and use of HR technology" are just some of the areas where our expertise is called in to play.
Our survey suggests CEOs and their HR Directors are not wholly in agreement on a number of issues – in comparing their views, CEOs generally underrate the effectiveness of HR delivery, and appear to consider that there is a greater shortage of strategically able HR managers.

We recognise in the current economic climate there is a high demand for cost deflation and this presents a real opportunity for HR to demonstrate its ability to make a genuine impact on business performance. By working with you on HR strategy, policies and processes we effectively manage and reduce your organisation’s employment costs.


HR Transformation
Human Capital Transformation merges people, process, and technology to achieve optimal business solutions. It helps you define, structure and realise your human capital management strategy by focusing on the development and delivery of services that target your most important assets — employees. It builds a culture and operating model that helps everyone, including leadership, management and HR, to take responsibility for effective human capital management.


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