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Shaping up

Evolving the HR function for the 21st century

Evolving the HR function for the 21st century



HR is at a turning point. For a decade now it has been undergoing a process of transformation. But for many, it has been a process that has increasingly failed to produce the results expected of it. During these times of rapidly changing economics, we believe HR is faced with a stark choice. It can either evolve and make a significant contribution, or be diminished and dispersed into the business.

Our new report, 'Shaping up: Evolving the HR function for the 21st century', takes a new look at HR Transformation and the journey that HR has taken up to the present day. We believe that the modern day HR Director is presented with a real opportunity to transform into a CHRO, in the same way that the Finance Director became the CFO and the IT Director the CIO. In today’s market environment, HR should be at the heart of helping the business navigate through organisational change, driving improved productivity and performance whilst retaining talent, and contributing to board-level strategic discussions by demonstrating more business and financial acumen.

Summary of contents

Shaping up examines common challenges for HR Transformation programmes, and identifies six key areas that you should address in order to strengthen your function’s place in the business.

If you are in the process of transforming your HR function, have struggled to achieve the benefits of your HR Transformation programme, or want to establish a more strategic role for you and your function within your organisation, this report will guide you through key questions such as:

  • Where have HR Transformation programmes gone wrong?
  •  What are the challenges being faced around Shared Service Centres, Centres of Expertise and Business Partnering?
  • Where should HR go now?

For further information, download the report 'Shaping up: Evolving the HR function for the 21st century'. (PDF, 347KB)

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