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Shared Services & Business Process Outsourcing publications

Shared services

	Global Business Services - Better together			Shared services handbook

	2011 global shared services survey			Enhancing value from your services delivery organisation

	Optimise your shared services organisation			Leveraging your shared service centre as a springboard to a profitable outsourcing relationship

Outsourcing

	Driving to capture the next generation of continuous improvements in service delivery transformation			2012 global outsourcing and insourcing survey

	Finance and Accounting service delivery transformation for value creation in Consumer Products			Outsourcing advisory services handbook

	Outsourcing advisory services from Deloitte			No stone unturned: How to get the best from your outsourcing contract

	Five “must haves” to consider for outsourcing in service delivery transformation			Offshoring: rent vs own

	Financial planning & analysis			Divestiture of a captive and arranging an outsourcing agreemen t

	Transaction-based pricing in finance & accounting outsourcing			The outsourcing vendor management program office

	Beyond outsourcing: Parts 1, 2 & 3

Finance transformation

Finance transformation leaders

Business partnering for CFOs

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