Consulting publications

Customer

Customer-centricity

Strategy & Growth

	Strategy insights: Killer apps? By 2014, smart phones will be the mainstream			Policy economics Using evidence-based economic analysis to inform policy-making.

	Addicted to connectivity Perspectives on the global mobile consumer			TMT Predictions 2011 An in-depth view of the major trends to impact the technology, media & telecommunications sector in the coming year.

	Consumer products M&A survey Caution, mind the valuation gap			Providing a 360º view of your shoppers and consumers The importance of Shopper Marketing for retailers and manufacturers

	Could mobile payment at the point of sale ever pay for itself? Reversing the charges			Teams that work High-performing management teams are essential for the delivery of significant change within complex organisations

	In their pockets Sound advice on revenue growth			Strategy execution Linking value, metrics and rewards

	One for all and all for one Achieving success with Shared Services in the Public Sector

Human Resources

	Global business driven HR Transformation Where does your journey start?			The global talent challenge Getting new people in new jobs in new places

	Strategic moves A new direction for global mobility			Talent edge 2020: Building the recovery together What talent expects and how leaders are responding

	Talent edge 2020: Blueprints for the new normal Our first report in the series			Is your Defined Contribution pension scheme fit for purpose? Countdown to 2012

	Managing talent in a turbulent economy: Part five Where are you on the recovery curve?			Has the great recession changed the talent game? Six guideposts to managing talent out of a turbulent economy

	Taking HR to the next level A structured approach to developing and executing an effective HR strategy			Shaping up Evolving the HR function for the 21st century

	Managing talent in a turbulent economy: Part four Leaning into the recovery			Managing talent in a turbulent economy: Keeping your team intact A special report on talent retention.

	The finance talent challenge How leading CFOs are taking charge			Intelligent right-sizing Reducing headcount in a more sustainable way

	Have you got talent? A survey on talent management strategies for the future			HR that means business Focus on value creation

	The end game Report on End Game strategies for UK pension schemes			Culture eats strategy for breakfast Executing your strategy more successfully

	Aligned at the top A global survey on people and business challenges			Global HR transformation Restructuring of HR operations and processes

	Connecting people to what matters It’s 2008: Do you know where your talent Is?

Operations

	Why settle for less? 2008 outsourcing report			Breaking rank At the heart of every cost reduction engagement exists a benchmarking programme

	From start to finish Helping you navigate the outsourcing maze			Shared services comes of age Pursuing broader business value on a global scale

	Sustainable cost reduction A measured approach to long term value			The cutting edge A sustainable approach to cost reduction

Finance

	Beyond outsourcing – Parts 1, 2 & 3 Key actions to consider for each segment of a business process.			Financial planning & analysis:The next frontier of business process outsourcing? Exploring financial planning & analysis as a means to develop a competitive advantage.

	Move the needle: Optimise your shared services organisation A shared services Maturity model to help benchmark your organisation’s capabilities.			Spinning out your shared services centre Leveraging your shared service centre as a springboard to a profitable outsourcing relationship

	Insights from Deloitte’s 2011 global shared services survey Shared services: From “if” to “how”			Finance Transformation leaders – on the line and off the record Don’t quote me on this

	Exploring the evolving role of the Finance Director Number cruncher or CEO of the future?			Globalising finance operations? Not so fast Is this the future of finance?

	Insights from Deloitte’s 2009 Global Shared Services Survey Shared services shines in challenging times.			When CFOs debate Is there more than just one right answer?

	Finance transformation for the Public Sector A modern CFO is expected to deliver in four key roles: Steward, Operator, Strategist and Catalyst			Breathing lessons How CFOs can thrive under pressure

	Finance transformation A successful organisation demands a successful finance function			Strategy execution Linking value, metrics and rewards

Technology

	IT strategy and effectiveness In pursuit of IT excellence			Mind the talent gap Key findings from a global executive survey on IT talent

	Ten top challenges for CIOs in 2010 Tough growth, tough decisions			Simply better Create a world-class IT function, without wholesale change

	Realising value from a CIO Navigating the silicon ceiling			Breathing a Second Life into synthetic worlds Establishing a presence in virtual environments.

	Turn over a new leaf 2007: New Year resolutions for CIOs			Time to shape up 2008: New Year resolutions for CIOs

	Seeing the forest form the trees To address the drivers of complexity within IT it is crucial to see the complete picture			Ripe for the picking Technology futures in local government

	Web 2.0 in the Enterprise Can you afford not 2.0?

Sales & Marketing

	Crunch time for marketing Is Marketing Resource Management the key?	Leadership for growth Rise to the challenge

	Highlighting perspectives on marketing effectiveness Marketing in 3D report
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