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2009 Consumer Business Security Survey

Taking the longer term view



The second annual Consumer Business Security Survey allows companies in the industry to understand current security issues and provide a benchmark to their peers.

Deloitte have seen a real improvement in several areas of security over the past twelve months – a recognition perhaps of media coverage on data loss incidents still has the attention of senior management.

  • Over half of the companies interviewed have experienced project cuts as the result of the economic downturn
  • 91% of consumer businesses have experienced at least one information security breach in the last 12 months, a 27% increase from last year
  • 48% of CB companies anticipate that social engineering will be a major threat to security in 2009
  • 96% of consumer businesses have third parties with access to their customer data
  • 57% do not carry out periodic security assessments once third parties have been engaged
  • 74% of companies do not have a defined information security training and awareness programme
  • 43% of CB companies have a formally defined information security strategy, compared with 20% last year


Download  2009 Consumer Business Security Survey (PDF)

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