The financial services industry continues to feel the pressure. Sustained regulatory attention, a sharper focus on shareholder value and customer service, coupled with an ever more competitive and closely scrutinised market are paving the way for much needed transformational change. Information technology has emerged as a key enabler to deliver this change, yet the resulting risks posed to organisations are on the rise.
Our survey, Navigating the journey, brings together insights from IT Risk functions from twenty of the largest global financial services institutions. Speaking with those responsible for setting the IT Risk agenda allowed us to get an inside view into the challenges facing IT Risk in the financial services industry as it navigates its way through testing times.
Since 2011, the top five IT risks have remained the same, indicating that the traditional risks, such as ‘third party’, ‘data loss’ and ‘business continuity’ are still at the top of the agenda. Key findings from the survey include: