Making data fit for purpose
Data exists only to support business applications. Whether for billing, customer management, financial reporting or any other purpose, each system will require views and attributes that may well be very different – such as a legal entity for the chart of accounts compared to the product divisional view for performance management; single product views for supply chain management or single customer views for CRM.
How Deloitte can help
Our experience shows there is a positive ROI to be achieved by pinpointing and tackling data quality issues. We have a structured approach to tackling it: first you have to understand the quality of your data right now, then identify the impact to the business if data quality is poor. If that impact is sufficiently serious, controls, metrics, training and governance are needed to stop further degradation – some cleansing of existing data may also be required.
Our data quality assessment is a fast and effective way of quantifying the problem.