This site uses cookies to provide you with a more responsive and personalised service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Email Print page

Integrate the back office into your digital strategy

Are you ready for a digital future?

The Digital Back Office

Background

Digital platforms and products are expanding and evolving; pushing the boundaries of how we live, work and do business, while presenting significant opportunities to revolutionise the front office. However, your front office can only be as good as your back office and the ‘Digital back office’ is unique. Understanding the impact of digital throughout your organisation can make or break your digital strategy.

Key findings

The key drivers for companies to address the challenge of digital are:

  • The impact of digital products - Digital has transformed the way we do business. Social media and digital content are key drivers for huge growth.
  • New devices are taking content everywhere - Digitisation is about the spread and breadth of digital platform change and the commercial opportunities this presents.
  • We don’t need our content in a box - Along with our shifting appetite for how we access content, come our shifting ideas about how we actually own it.
  • Content as a business model - New commercial models have been developed to cash in on this frenetic pace.
  • The complexity of digital back office - Unlike the technical innovation of the past there appears to be no de facto standard ecosystem in the digital world.

Download

Download The digital back office: Are you ready for a digital future?  (PDF)

Related links

Share this page

Email this Send to LinkedIn Send to Facebook Tweet this More sharing options
Follow:

Get in touch

More on Deloitte