This site uses cookies to provide you with a more responsive and personalised service. By using this site you agree to our use of cookies. Please read our cookie notice for more information on the cookies we use and how to delete or block them.

Bookmark Email Print page

Global Business Services: Better together

Global Business Services - Better together

Background

For more than two decades, organisations around the world have been using shared services and outsourcing to improve service delivery and reduce costs within defined parts of their businesses. Now leading organisations are taking the next step. Instead of operating numerous shared service centres and managing outsourcing vendors independently, they are implementing Global Business Services, providing integration of governance, locations and business practices to all shared services and outsourcing activities across the enterprise.

Key findings

Our latest publication explores the benefits of Global Business Services beyond the traditional cost and operational benefits of shared services, such as alignment with growth, risk and talent strategies.

We also explore the essential characteristics and behaviours necessary to drive a performance improving Global Business Services organisation, as well as practical tips on implementation, including:

  • Deciding how far to go with Global Business Services
  • Establishing sponsorship at executive level
  • Defining an effective leadership structure
  • Choosing an organisation structure that promotes global integration
  • Establishing ongoing process leadership
  • Managing change

Download

Download Global Business Services - Better together (PDF)

Share this page

Email this Send to LinkedIn Send to Facebook Tweet this More sharing options
Follow:

Get in touch

More on Deloitte