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Optimising operational performance

How to unleash the power of your workforce

Performance intelligence

Organisational KPIs are a useful tool to track and report on corporate performance, however, identifying the interventions that can be made to improve performance going forward is the key to improving performance. Analytics solutions allow businesses to determine logical and illogical patterns in data that correlate to KPI fluctuations in order to develop a performance profile that allows the organisation to influence the factors affecting one or more specific KPIs and improve performance.

This can be applied everywhere from the shop floor level (analysing shift patterns, workloads, seasonality and staff attendance to determine influencing factors in workplace accidents) to the boardroom (analysing brand recognition, predicted financial performance, market demand and business unit profitability to careful time a stock market floatation).

Resource intelligence

Assets, including your people, generally make up the bulk of your expenditure. Making the most of what you have is always the best policy – but the sheer volume of assets and the number of variables affecting how they can best be used makes it difficult to perform by hand. Our resource optimisation solutions have allowed our clients to develop more intelligence schedules that have wiped out overtime expenditure, enabled more effective machinery maintenance, make offers to the best students and store consumables in the right depot.

Market intelligence

Similarly to the shift from using data to look forwards as well as back, our clients are recognising the potential to gain real competitive advantage by looking outwards into the market as well as at internal data. This can help in a variety of ways, from identifying gaps in the market for certain products based on spending patterns in other geographies or demographic shifts, to identifying factors influencing our share price by analysing the “buzz” on social media sites, to determining who our competitors are hiring and why by analysing employment data from a variety of sources.

Financial intelligence

Simply applying statistical algorithms to predict financial performance more accurately can mean real savings for our corporate clients. When we add the ability to coordinate financial planning information across finance, estates, IT and HR to produce incredibly robust integrated forecasts our clients have the ability to differentiate from their competition.

Investment intelligence

Don’t invest millions on expert judgement alone – regardless of how good your experts are, augmenting their opinions with evidence based analysis is rarely a bad idea. In the current economic climate, every investment should be targeted for the maximum return and our modelling solutions have allowed our client to scenario analyse the potential outcomes of mergers, acquisitions and large capital programmes.”


Danny McConnell, Partner, Deloitte
Richard Hammell, Partner, Deloitte Consulting

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