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Lessons from London 2012

Pushing the boundaries of programme leadership

Lessons from London 2012London 2012 was a spectacular sporting event, the likes of which this country has never seen. But as the successful delivery of a major, complex programme, what lessons can be drawn from the Games for future capital projects and major events?

While a unique event, the delivery of London 2012 shared many of the challenges of other major programmes and capital projects; from the scale of financial investment and complexity of its delivery structures, to managing a myriad of stakeholder groups and concurrent projects.

Behind the phenomenal achievement lay a huge feat of organisation, and by successfully integrating assets, people and operations, the delivery of the Games has pushed the boundaries of programme leadership for future major events and capital projects.

Deloitte was involved on the ground, every step of the way in the delivery of the London 2012, and the depth and breadth of this contribution has given us a unique insight into what lay behind the success. Here, we present some of the key practical lessons, identified by 150 of our London 2012 alumni, covering:

1. Vision 2. Leadership
3. Balancing the needs of end users 4. Workforce strategy
5. Governance 6. Communications
7. Operational readiness 8. Legacy

Lessons from London 2012

To discuss these Lessons or to find out more, please contact us at

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