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Determined, realistic and focused

Local public services in the words of its leaders

Determined, realistic and focused

Determined, realistic and focused provides analysis of the pressures, challenges and priorities on our local public services, Deloitte commissioned Ipsos MORI to capture the attitudes of the people who run them.

At a time when public services increasingly need to work together to achieve efficiencies and deliver joined-up services, it is helpful if they understand each other's pressures and needs. That is a significant step in being able to meet those challenges and continuing to deliver the services on which every UK citizen relies.

Ipsos MORI interviewed executive leaders from across the spectrum of local public services, including council chief executives, directors of education and children’s services, NHS chief executives, and police chief constables in every region, together with senior leaders in the devolved administrations. The results provide a fascinating snapshot of local services during a profound period of change.

While the headline findings were used in our annual publication, The State of the State 2013, this report explores the key findings by sector, together with the most incisive quotes from the interviews and analysis from Deloitte's lead partners.

Their overall views are best illustrated by their attitudes across three issues: their response to austerity measures, their leadership priorities, and their concerns for the future. This new research offers an important window into the state of the local state.

To find out more, download the full report  >

Online chapters

  • Police
  • Education
  • Local Government
  • Health
  • Charities and Not for Profit

Key contacts

  • Angela Mitchell
    Local Public Services Lead Partner
    +44 (0)141 304 5700
  • Ed Roddis
    Head of Public Sector Research
    +44 (0)20 7007 2920

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