Public Sector publications |
Publications and thought leadership relevant to the Public Sector.
Public Sector research reports |
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In the hot seat Reducing costs in public-sector organisations in an age of austerity. |
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Leadership at all levels Leading public-sector organisations in an age of austerity. |
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New shapes and sizes Reshaping public-sector organisations for an age of austerity. |
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Counting the cost Using cost reduction to drive sustainable government. This report recommends immediate steps public bodies can take to reduce costs. |
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Turning the tide - Opportunities for Public Sector organisations in an economic downturn This report sets out a series of measures public organisations could take to drive tactical and strategic changes. January 2009 |
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Mini-Stern for Manchester Assessing the economic impact of EU and UK climate change legislation on Manchester City Region and the North-West. September 2008 |
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How to halve child poverty by 2010 This report, authored jointly by Barnardo's and Deloitte, suggests ways in which the government can rapidly reduce child poverty, and make a positive impact where recent changes have not. September 2008 |
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Transfusion: Private to Public
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Bold moves Using human capital to strengthen public sector performance - what do Government Departments and Local Authorities really need to do to be fit for purpose? June 2008 |
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Mapping Care of Older People Deloitte's analysis of long-term care markets discovers long-term care is now almost entirely provided through private and third sector suppliers. April 2008 |
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Choosing Channels: Optimising the channel mix in the UK public sector The Public Sector is under growing pressure to improve efficiency while also raising its quality and reach. Choosing the right customer channels to deliver products and services – from face-to-face, to contact centres, to the Internet - can have a significant impact on realising these aims, for any business. June 2007 |
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Pushing the Boundaries: Making a success of local government reorganisation Compared to the last wave of reorganisation, government needs a review process which is quicker and more independent. The report has messages for both central government (about the decision-making and transition process), and for local authorities (about how to manage the process of organisational change). September 2006 |
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Building flexibility: New delivery models for public infrastructure projects The government is currently in the midst of a large programme of investment in public infrastructure. The report analyses current approaches to infrastructure development including PFI and variants, as well as five innovative new models that we think should be used more widely. March 2006 |
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Global Public Sector research reports |
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No more 'them and us' This report describes supplier management capabilities at a high level, and identifies common areas where public bodies can take action to improve the way they manage their relationship with suppliers. |
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Customer strategy in the public sector The private sector has raised the bar for customer service and now citizens expect the same from goverments. April 2008 |
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Serving the Aging Citizen The latest report from Deloitte Research highlights alternatives available to governments for dealing with the challenges associated with population aging. March 2007 |
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Closing the infrastructure gap: The Role of Public-Private Partnerships A paradigm shift has occurred in how governments provide infrastructure. Private financing, design, building, and operation of infrastructure has emerged as one of the most important models employed by governments to close the infrastructure gap. November 2006 |
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States of Transition: Tackling government's toughest policy and management challenges As the CEOs of their states, governors have a range of responsibilities comparable to their corporate equivalents. The publication provides a roadmap for new and returning governors and their administrations to tackle some of their most vexing challenges and develop solutions. November 2006 |
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Hot topics |
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Lean and fit Improving frontline service in an age of austerity |
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Change the name on the door This publication outlines potential machinery of government changes in the context of current and emerging public sector challenges, including cost reduction. |
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Calling time on quangos The paper suggests how Deloitte’s private sector expertise of restructuring, including closing organisations and transferring services, can be applied to arm’s length bodies in the public sector. |
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Viewpoint |
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The delivery challenge for the next government: From targets to engagement Despite significant successes, the improvement in public services has lagged behind public perceptions. Deloitte believes that the conventional top-down target-driven approach has reached the limits of its effectiveness and an new focus is needed from Senior Civil Service. March 2007 |
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Achieving success with Shared Services in the Public Sector: One for all and all for one Few shared services have been successfully completed in the public sector. This document looks at why and if there is anything to learn from those who have taken the plunge and implemented shared services. May 2006 |
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Breaking the performance barrier: Strategic programme management in local government (PDF, 98 KB) Local Authorities and Government agencies are under extreme pressure to reduce their costs and improve their public services. Many varied drivers have spawned innumerable projects and programmes in Local Authorities with the intention of meeting the objectives of operational savings and improved client service delivery. |
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Education |
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Open Financial Reporting - Surveying operating and financial reviews in the higher education sector The report sets out an analysis of the annual reports of 40 higher education institutions. Open Financial Reporting considers how the particular requirements relating to the inclusion of an Operating and Financial Review have been applied across the higher education sector. |
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Local and Regional Government |
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Improving service delivery to an ageing population: strategies for UK local authorities The LSE report (Improving service delivery to an ageing population: strategies for UK local authorities) brings together the many different dimensions of the UK’s ageing population and models the regional implications for local authority service delivery. It incorporates other demographic changes including the number of younger people and the changing profile and characteristics of older people, such as their health, ethnicity, extended family and attitudes. |
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Delivering through technology in local and regional government The challenge posed by delivering technology-enabled business change are well documented; the solutions are not. We focus on the client, not just the technology to enable you to deliver quality outcomes for both your organisation and your citizens. We are the only organisation to offer full advisory, consultancy and implementation. |
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Technology futures in local government ripe for the picking? Our report cuts through the hype and presents a clear analysis of the relevance and timeliness of four main strands of technology which will enable local authorities to achieve effective connected government. October 2007 |
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Seeds of Growth: Supporting the delivery of sustainable communities in England's growth areas This country is facing a housing shortage, as every year the number of new homes being delivered falls well short of the number of new households being created. Gordon Brown has made housing one of the top priorities for Government and has announced plans to build three million new homes by 2020. This publication represents a firm wide offer to assist the public sector and home building industry to define and deliver their growth ambitions. |
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Transport |
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Making the Connections: Transport challenges for the 21st century With population and economic growth placing ever-greater strain on transport capacity and the environment, the search for sustainable transport solutions is becoming pressing. This publication looks at some of the opportunities and challenges that lie ahead. October 2006 |
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A Climate for Change: The environmental challenge for the transport sector So far the transport sector has experienced less environmental pressure than other sectors. However, the challenge is growing for the sector. This publication outlines why. October 2006 |
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Congestion Charging: A success story Transport for London (TfL) has introduced the world's largest congestion charging scheme, in central London. This publication includes a snapshot of its success. |
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Healthcare |
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Identity Matters: Sustaining the identity and values of the NHS through restructuring and change The restructuring plans outlined in the July 2010 White Paper Equity and Excellence: Liberating the NHS contains proposals that challenge both the structure and culture of the NHS. The alignment of these reforms with the identity and values of the NHS during the restructuring will critical if change is to be meaningful and sustainable. November 2010 |
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NHS Briefings These briefings cover topical issues affecting NHS organisations. Deloitte has worked with many healthcare organisations, both in the public and private sector, delivering fully integrated services. Our wealth of experience in this sector and in the wider Public Sector and with corporate clients enables us to bring best practice and a real breadth and depth of knowledge to our NHS clients. |
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