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Insurance market update – February 2011

The Deloitte view for life insurers

IMU Feb 2011


Insurers are constantly facing change, either through new regulatory regimes such as Solvency II and the Retail Distribution Review or through internal reorganisation such as finance transformation. In order to deal with change more effectively insurers need to have a clearly defined ‘Target Operating Model’ (TOM), without which there is a great risk of failure in making the corporate strategy operational. The TOM seeks to create the optimal business architecture for the successful realisation of strategy.

Key findings

In this month’s edition, Brian Robinson discusses different aspects of a TOM. Initially covering the drivers behind a TOM and how insurers would benefit from one, he then defines the content of a TOM and gives an overview of its possible architecture. Finally, he describes the key elements required to ensure a successful TOM implementation.


Download  Insurance Market Update (PDF)

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