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Financial Services

Recent market developments have led to the competitive and regulatory landscape evolving at unprecedented speed. As such, financial services organisations are having to understand and tackle a more complex matrix of organisational challenges.

At Deloitte, our specialist knowledge and industry experience enables our experts to deliver tailored solutions to help companies address these new challenges, maximise market opportunities and create competitive advantage. 

Building Society Update: Maintaining the momentum

Building Society Update: Maintaining the momentum In this year’s edition we look at how building societies can maintain momentum going forward having operated a fast changing landscape since the start of the 2008 credit crisis.
Find out more

 

Financial services research & insights

  • Keeping promises - Putting customers at the heart of retail financial services
    This paper addresses the changing customer landscape for financial services organisations, in particular, the growth and profitability challenge, differentiation, the success or failure of service differentiation strategies, and the benefits of a selective approach.
  • SentsCheck - Analysing social sentiment
    Deloitte Analytics and industry-leading business analytics software firm SAS have developed SentsCheck, an interactive index providing analysis and insight of online customer sentiment about the retail banking industry.
  • The UK’s new regulatory structure
    On 1 April 2013 the Financial Services Act 2012 came into force, removing the Financial Services Authority (FSA) from the scene and delivering a new regulatory structure for the UK, comprising the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA).This briefing note, published on 28 March 2013, explores some of the unanswered questions about how the new regulators might operate.

Issues and trends within the financial services industry

  • Independent Commission on Banking
    In its final report, published on 12 September 2011, the Independent Commission on Banking proposed radical changes to the way banks authorised in the UK structure themselves and manage their retail banking activities.
  • Foreign Account Tax Compliance Act (FATCA)
    From 1 January 2013, the US Foreign Account Tax Compliance Act (FATCA) will require foreign financial institutions (FFIs) that enter into an agreement with the US Internal Revenue Service (IRS) to identify their US account holders and report them annually to the IRS.
  • Retail Distribution Review
    The Retail Distribution Review (RDR) is central to the FSA’s agenda of customer protection. It aims to drive structural change throughout the retail investments industry, in order to give consumers confidence that the advice they are given, and products they use, are best suited to their needs.
  • Mergers & acquisitions
    Over the last year, financial services organisations have been placed under unprecedented pressure, creating a situation where restructuring has become a critical issue.
  • Financial Crime
    Reducing financial crime is a key priority for regulators, authorities and governments globally. Over the last few years we have seen regulators such as the Financial Services Authority (FSA) take a tougher stance with financial institutions for breach of financial crime regulations.

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Our clients

Our experience of retail banking, capital markets, insurance and investment & wealth management has enabled us to work with many of the UK’s financial institutions. Our clients form the centre of our thinking, and by working in partnership with them we can provide fully integrated solutions to meet their needs.

Financial Services useful links

  • Meet the Financial Services team
  • In the press
  • Research & publications
  • Submit a request for proposal
  • Contact us

Highlights

  • Financial Conduct Authority (FCA) risk outlook 2013-14
    What your new regulator expects of you.
  • Top 10 for 2013
    Our outlook for financial markets regulation and supervision.

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