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Culture in banking

Under the microscope

Culture in bankingWelcome to The Deloitte Bank Survey 2013

Half a decade after the onset of the financial crisis, governments, regulators and senior bankers are pausing to reflect on the causes and how to avoid a repetition. Last year, The Deloitte Bank Survey tackled the subject of deleveraging. In the wake of the crisis, the immediate imperative for the banks was to shore up their balance sheets and to improve the soundness of the entire banking system.

The focus of debate has shifted from leverage to standards, values and culture. Many - both inside and outside the industry - now accept that many aspects of the industry’s culture were problematic and senior figures within the industry have acknowledged the need for change.

Deloitte UK has interviewed 41 senior bankers at financial institutions around the world to understand their views on the following questions:

  • What were the causes of these cultural problems that manifested themselves during and after the financial crisis?
  • To what extent do cultural problems still exist?
  • And what can banks do about them?

The findings offer the ‘insider’ view - from chairmen, chief executive officers and other senior executives across Europe, the Middle East, North America, Asia, Australasia and Africa. We have undertaken this research in the spirit of identifying workable solutions to speed the recovery of the banking sector - a key part of any major economy.

This report has been written for the benefit of senior banking executives. If you would like to request access to The Deloitte Bank Survey 2013, please register your details.

Culture in banking

Key contacts

  • Zahir Bokhari
    UK Banking Leader
  • Oliver Grundy
    UK Capital Markets Leader
  • Margaret Doyle
    Head of UK FS Insight

Find out more

Request access to the report

Related insights

  Capital gain, asset loss
European bank deleveraging.
  Establishing a risk intelligent culture in financial services
Tips for a tough job.


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