The impact of the forthcoming change in conduct regulation is far reaching. The creation of the FCA will build on the FSA’s new consumer protection strategy, and will have stronger powers to enforce the new approach where necessary. It is safe to assume that the FCA will have a fundamentally lower risk appetite for issues affecting a whole sector, sub-sector or type of product, although this has not been fully articulated. It will be less prepared to see detriment actually occur, instead seeking to act in a more preventative manner. The FCA will subject firms’ business models to greater scrutiny to assess what outcomes they have designed to deliver to consumers, and whether those outcomes are fair. Companies will have to ask themselves some fundamental questions about which products and services remain viable. Key challenges will involve balancing business strategies and business model viability with this expanding regulatory horizon and the intensive supervisory agenda.
Our white paper explores the key changes in approach to conduct regulation and its key impact on firms.
Conduct regulation (PDF)