Smart metering gets smart
Kick-starting the next generation of energy industry reform
Privatisation and competition in the UK's energy markets was heralded as the way to drive prices down and service levels up, but with energy prices rising and suppliers posting healthy profits, customer frustration is registering loudly in the media. The government's offer of discounted loft insulation will shave bills, but it may do little to change consumers' attitudes towards energy companies. Smart metering, on the other hand, could provide real benefits to customers and suppliers alike - if it's used as an opportunity to reinvent the industry.
Read our article, smart metering gets smart (PDF, 119KB).
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