Smart metering risk servicesA revolutionary network |
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- August 2011
- 77 KB
Smart metering risk services (PDF, 77 KB)- Area: Energy & Resources
Background
Smart meters are the next generation of electricity and gas meters aiming to revolutionise the way energy consumption information is made available to customers and suppliers. Smart meters are capable of displaying real-time consumption data locally to the consumer via an In-Home-Display (IHD) unit and also send the data to the energy supplier at regular intervals (e.g. half-hourly) via a wide area network connection.
For many organisations, the business case for smart meters relies heavily in the ability to generate benefit from the high volume of energy consumption data in a secure manner. This is an opportunity for a more dynamic and interactive relationship with the customer, acting as an energy service company rather than just a supplier, however a clear strategy is needed to achieve this. As meter readings increase from the current bi-annual cycle to a half-hourly cycle the amount of granular consumption data that will be generated will significantly increase.
Why is it an issue?
- New regulatory framework introduced with specific requirements for the protection of vulnerable customers, controls over remote disconnection, service availability, tariff changes and customer notifications
- From a security point of view, the increased volume of potentially sensitive data stored and transmitted across data networks opens up new avenues for hackers to gain unauthorised access to the consumption data as well as compromise critical commands such as remote supply disconnection
- Privacy concerns have been raised in this space, as large amounts of granular energy consumption data can provide insights into the behavioural patterns of the consumer
- From a data management point of view, data volumes are far beyond the design specification of current billing systems, as meter readings increase from the current bi-annual cycle to a half-hourly cycle.
Service overview
We have developed a comprehensive smart metering risk map that can help you identify the areas of risk that are applicable to your smart metering programme. Our smart metering experts can assist in the following areas:
| Security & Privacy | Data Management | Process & Control Services |
|---|---|---|
| Security Risk Assessment | Data Analytics | Project Risk |
| Privacy Impact Assessment | Data Quality Assessment and Remediation | Market Audit / 3rd party assurance |
| Security Design | Data Governance | Revenue Assurance |
| Crypto key management | Data Migration & Integration | Regulatory Compliance |
| Penetration Testing | Operational Controls | |
| Supply Chain Assurance |
Contacts
Mike Maddison
Partner – Enterprise Risk Services
020 7303 5046
Walter Carlton
Partner – Enterprise Risk Services
0131 535 7244
Alex Campbell
Senior Manager – Enterprise Risk Services
020 7303 2189
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Smart metering risk services (PDF, 77 KB)
