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Retail

Retailers are now faced with renewed imperatives and an even tougher environment where the difference between surviving and thriving is finely balanced. For the first time in 20 years, the retail sector is contracting on a global basis and is creating an environment in the UK for survival of the fittest, fastest and boldest.

More than ever, retailers need to prioritise their actions and recognise what may be a fundamental and permanent shift in consumer shopping desires and patterns. Given these changing dynamics in the global retail market space, retailers may need to re-think not only their business forecasts but also their business models.

Our retail practice provides a wealth of expertise drawn from teams of specialised professionals providing multi-disciplinary, industry-specific solutions including; cost reduction, multichannel, supply chain, customer data and site location services.

Research and insight

  • The Deloitte Consumer Review: The growing power of consumers
    While consumers have always had the ability to vote with their feet or wallets, they now have the power to influence not only what they buy, but what others buy as well. In this edition of the Deloitte Consumer Review we explore the emergence of an expectations gap between the more informed, connected and demanding consumer and businesses’ ability to meet these heightened expectations.
  • The changing face of retail – where did all the shops go?
    Numerous headlines have declared the decline, or death, of the high street and, indeed, many facts would seem to support this point of view. We have analysed what happened to nearly 5,900 shops impacted by 27 of the most high profile retail administrations, revealing some interesting results across the country.
  • Global Powers of Luxury Goods: In the hands of the consumer
    The first annual Global Powers of Luxury Goods report identifies the 75 largest luxury goods companies around the world, and examines the trends shaping the sector. It also looks at M&A deals and provides a global economic outlook. Focusing on four broad categories of luxury goods (designer apparel, handbags and accessories, fine jewellery and watches, and cosmetics and fragrances).

Key contact

  • Ian Geddes
    Head of UK Retail

The Consumer Series

  • The Deloitte Consumer Review
    Insight into the consumer trends that impact your business.
  • The Deloitte Consumer Tracker
    The latest economic update on consumer spending and behaviours.

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