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Consumer Business

The next few years promise to be the most challenging seen in modern times. The fundamental change in the structure of the global economy, decline in consumers’ disposal income, and rise in commodity prices will shift the manner in which Consumer Business’ obtain growth. Coupled with the change in consumer expectations, the increasing use of technology such as multichannel, it is vital that Consumer Business companies understand these new behaviours and trends in order to meet customer demand.

At Deloitte, our specialist knowledge and industry experience enables our experts to deliver tailored solutions to help Consumer Business companies address these new challenges, maximise market opportunities and create competitive advantage.

About our Consumer Business practice

The Consumer Business practice at Deloitte comprises of over 1,000 affiliated people drawn from across our four key service lines of Audit, Tax, Corporate Finance and Consulting within the UK and 10,000 professionals globally across 153 countries. Our specialist teams focus on providing multi-disciplinary, industry specific solutions which address the major issues facing our Consumer Business clients in the following subsectors;

Within the UK our teams work with some of the world’s best known brand owners, retailers and travel, hospitality and leisure companies as well as having close working relationships with several key industry bodies. We currently work with;

The five largest supermarket businesses in the UK
22 consumer business companies in the FTSE100
3 of the world's largest wines and spirits companies
9 of the world’s top 10 passenger airlines (encompassing 85% of all passengers carried in the UK) and 15 of the top 20
The top 5 global hotel chains
14 of the 20 Premier League football clubs and with 9 of the 24 Championship clubs.

MORE Consumer Business research & insights

The Deloitte Consumer Review - Fourth edition
The fourth edition of The Deloitte Consumer Review series will focus on how businesses need to rethink their cyber security strategy from the perspective of the consumer.
Connecting with today’s consumer: Building brand value
With consumers now expecting to engage with products and brands in a much more enhanced manner, there are increasing opportunities for Consumer Products businesses to interact directly with consumers.
The Deloitte Consumer Products M&A Survey - January 2013
The fifth Consumer Products M&A survey provides our insights from a macro-economic perspective and analysis of M&A activity across the key Consumer Products.
The Deloitte Consumer Tracker: Q4 2012
The latest quarterly edition of The Deloitte Consumer Tracker provides detailed insight into patterns of consumer spending and explores the underlying drivers of spending behaviour.

Useful links

Key Contact

Nigel Wixcey
Head of Consumer Business & Consumer Packaged Goods.

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